About Us

Who we are

At El Roi Care Services , we are committed to providing exceptional homecare to individuals in their own homes.

We support a range of services, from short pop-in care calls of thirty-minutes, to full-time live in support.

Our aim is to help you live comfortably in the home you know and love, to support you in all activities.

We are fully flexible, and our friendly carers are able to deliver personalised care tailored to your requirements. Every person we support has different needs, and we will put together a care and support plan that is unique to every individual.

Aside from ensuring our carers are fully trained and rigorously checked, we look for something extra in our staff. Our carers are devoted to going above and beyond for their clients, following detailed care plans that are constantly updated to match the needs of the individual.

Although we work hard to ensure every client need is met, our care visits are far from transactional. Our carers take pride in providing individualised care that truly benefits the service user. No need is too small to be noted, and we believe in going the extra mile to ensure our clients know we care. We take a personal approach, and our inclusive culture can be felt in our offices and with each carer that represents us. We know our carers and the clients they serve by name, and the door of our local office is always open.

Everyone at El Roi Care Services has experienced working as a carer, and we believe our community ethos of all mucking in together makes us better able to cater to the needs of our clients. If you’re looking for a personalised, dependable service from carers who truly care about their clients, we’re waiting for your call.

OUR PRINCEPLES

We Care

Our team believes in raising standards and changing attitudes when it comes to care. We aim to help individuals, place value on our carers and ultimately create happy pairings between the two.

Quality Assured

We have strict performance guidelines and are regulated by the Care Quality Commission (CQC) giving you confidence that our care and support is quality assured.

We are dependable

We understand how worrying it must be leaving care in the hands of someone else, especially if you are far away or on holiday. We will always be there for our clients, no matter the circumstances.

We are always there

We are a local agency, rooted in the community. The door to our office is always open and we are here for you at all times.

Get In touch

If you or someone you love needs care and support to stay in the home they love and feel comfortable, with El Roi Care Services, it's a guarantee you will have professional and committed staff with years of experience in domiciliary care. We ensure you have all the care, support, flexibility and choice you deserve, so you can continue living in the place you feel happiest in.

El Roi Care Services is registered with Care Quality Commission (CQC), so you can be sure all the services we provide are in line with current government and NHS requirements.

At El Roi Care Services, we are committed to promoting equality of opportunity and value the diversity of culture among our community of clients and staff. We always ensure that all our clients and job applicants are treated fairly, with respect and without bias.

No client, member of staff or applicant will be treated less favourably than another because of the age, disability, ethnic origin, gender, gender identity, sexual orientation, marital status, caring or parental responsibilities, racial group, religious or philosophical beliefs.

We want to hear from you

Get In Touch

Leave your details and we’ll contact you to answer any questions and schedule your care assessment at your convenience. Alternatively you can email on info@elroicareservices.co.uk

Request a free consultation→

Home Assessment

We will agree a time to come and visit you in your own home. We will take the time to fully understand your care needs, and provide recommendations as to what type of care is required.

Care delivery

Once agreed, we will begin to deliver the care. Whether hourly, live-in, or night care, we will endeavour to deliver the best possible care.

Explore Services →

Subscribe to our newsletter for all the latest news.

Suite 6, Unit 5 AJA Business Centre, Laker Road, Rochester, ME1 3EZ, United Kingdom |